Careers

NEW IMPROVED RATES

Knowles Transport Ltd is trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for all parties. We aim to carry out our operations sustainably and that’s not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities.

Requirements:

• C+E UK Licence
• Up to date CPC Training
• Required to regularly work to tight deadlines which may require additional hours of work at times of pressure
• Flexibility is required during peak periods e.g. Christmas, Easter, etc. and working additional shifts to cover holiday and sickness
• Ability to work to strict deadlines in a time critical environment
• Professional and courteous when communicating with colleagues or customers
• Ability to multi‐task and work in a fast paced environment
• Excellent verbal communication skills and ability to communicate effectively with customers and co‐workers
• Professional in appearance
• Must have own transport and full UK driving licence and own transportation to work
• Must have at least 6 months Bulk driving experience

Key Accountabilities:

• Providing high standard of customer service and relations to customers and suppliers, ensuring compliance with their site rules and regulations at all times
• Liaising with the transport desk to make them aware of any potential difficulties or variations from original brief
• Ensuring the vehicle is driven at all times with the utmost concern for other road users, pedestrians and the local environments through which you travel
• To accurately complete all documentation required by the company and the customer
• Ensuring all Company rules, regulations and compliance with legislation is achieved at all times
• Ensuring paperwork is checked against consignment, reporting any issues or differences
• To strive to ensure the punctual collection and delivery of all loads
• Ensuring the safety of the vehicle and its load at all times whilst on duty and reporting any defects to the traffic office/workshop as soon as identified
• Assisting with the loading and unloading of the vehicle, using lifting equipment where authorised and trained to do so
• To be flexible in terms of starting and finishing times of shifts
• To maintain the cleanliness of the vehicle whilst on duty, leaving the vehicle as you would expect to find it and reporting of any defects immediately
• To undertake any other tasks as reasonably requested by transport operator
• To maintain trailer hygiene to standards set by our customers including sweeping out trailers as and when required or instructed
• This list is not exhaustive and the job holder may be required to undertake other duties commensurate with the position as required

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd team

• Salary: based on experience and discussed at interview

• What We Offer / Benefits:
• On-site parking
• Training and development opportunities
• Free uniform & PPE provided
• Auto enrolment into pension
• Statutory holiday entitlement

Main Responsibilities
The be an essential part of the Warehouse team by ensuring the cleanliness and safety of all Warehouse facilities.
To follow a set schedule to ensure that all facilities across the site are to a high standard of cleanliness by the end of each week.
To work cohesively with the wider business to maintain audit and inspection standards at all times.
To show full support and compliance to site and regulatory Health & Safety standards and practices.

Must Have skills / experience
A mature and professional approach with the ability to think quickly on your feet and confidently make decisions
Excellent organisational and planning skills in order to plan your own daily workload
Confidence to escalate issues when standards are not maintained
Be flexible in your approach
A hands on approach with a keen eye for details
Motivation to always do your job to the best of your capability
The ability to carry out your tasks independently and to confidently make decisions where needed
Confidence to communicate with people at all levels while completing your tasks in the working areas

Desirable skills / experience
Previous cleaning experience is beneficial but not essential
Flexibility with your hours and willingness to work overtime if needed to support the needs of the business

Key Accountabilities.
General:

Cleaning of all Warehouse areas internally & externally
Ensure the cleaning cupboard stock is replenished and recorded
Ensure weekly cleaning schedule is completed Replenishments of all user products including toilet rolls, soaps and sanitisers in all welfare facilities
Ensure any cleaning equipment is maintained and any issues reported to line manager

Communication
Communicate any issues or concerns to the site management team in a timely manner
Confirm all weekly tasks have been completed in full to the Warehouse Manager at the end of each week for sign off

Teamwork
Encourage teamwork within the workplace by displaying the correct behaviours at all times towards all members of the Knowles Logistics Ltd teams
Help to welcome new starters into the business by offering a friendly face and be approachable for help at all times

Health and Safety
Maintain compliance with the site H&S standards at all times
Attend any relevant training courses as requested
Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures
Adhere to COSHH standards at all times including the accurate completion of any relevant paperwork and records
Notify management of occurring deficiencies repairs to building fabric or equipment

Salary: To be discussed at interview

What We Offer / Benefits:
On-site parking
Training and development opportunities
Free uniform & PPE provided
Auto enrolment into pension
Statutory holiday entitlement

Over your 12 hour shift, you will have full security awareness and be constantly aware of the ongoing ‘security state’ of the site by continuously monitoring all site security measures and procedures.

Support the smooth running of the inbound and outbound loads into the yard for transport and the warehouse.

Debrief of Knowles drivers overnight & weekends, logging any issues.

Strong PC based knowledge including an intermediate or knowledge of Excel spread sheets and web based systems

Good communication skills

Reliable in approach to work and adaptable to fit into different teams and environments

Must have own transport, full UK driving licence and ability to travel to work

Contact internal customers to resolve any queries or problem that may arise during shift

Communicate and handover to the opposite shift team member any issues from the previous shift via email or in person

Responding to and dealing with calls or visitors to the site

You will be required to undertake all aspects of vehicle maintenance, inspection and repair of our growing HGV fleet, joining a successful and well-established company and working alongside our team of mechanics.

You will have:

• Minimum of 2 years’ experience or qualification in motor mechanics such as City & Guilds Vehicle Maintenance and Repair or a BTEC National Certificate in Vehicle Repair and Technology
• Excellent knowledge about motor technology and a strong background in HGV vehicle servicing
• Good communication skills, ability to concentrate when under pressure
• Good manual dexterity, methodical and organised and able to work to strict deadlines
• Be able to work alone and follow instructions
• Must have own transport and full UK driving licence

Performing the following tasks:

• Inspect vehicles to MOT standard
• Diagnose and rectify all types of faults
• Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
• Complete all paperwork as necessary
• Ensure all aspects of H&S working practices are adhered to
• Maintain a high standard of cleanliness and tidiness

Salary:  Based on experience and discussed at interview.

What We Offer / Benefits:

On-site parking

Training and development opportunities

Free uniform & PPE provided

Auto enrolment into pension

Statutory holiday entitlement

Support the smooth running of the warehouse. To ensure timely and accurate delivering/ordering of all stock on a supply and need basis through achievement of both company and external systems and to act as a secondary point of contact for internal teams within Palletforce and Transport Operations. Take an active role in the direction and delivery of all stock, to ensure best practice methods are used in the execution of all deliveries and ordering.

Accountable KPI’s

Customer Service – To ensure all paperwork is processed with accuracy – 100%

Advise Warehouse Area Manager of any orders that have unexpected delays within 2 hours of notification – 2 hours

Ensure all driver paperwork is processed within 24 hours of receipt – 100%

Key Accountabilities

Customer Service

• Ensure effective and efficient customer service levels are maintained within the warehousing department by:
• Keeping stock control systems up to date and making sure inventories are accurate
• Transferring goods onto warehouse Management systems
• Organisation of labour for any re-work required
• Booking in containers
• Printing labels for FLT drivers
• Scanning of paperwork for customers
• Management of In and Out paperwork and updating on any relevant systems
• Checking goods inward
• Building loads and allocation
• Printing of delivery notes
• Briefing drivers on a daily basis on outloads and deliveries
• Supporting with customer visits and stock checks ensuring quality of service they receive is up to their required standard
• Raise purchase orders and carry out required administration for this function
• Monitor warehouse requests inbox
• Raise transfer orders and carry out required administration for this function
• Locate stock on the control system
• Chase deliveries from suppliers and advise Warehouse Area Manager, Transport teams and supervisors of any delays
• Deal with stock requisitions
• Manage the returns
• Aid with cleansing of control system in association with the Warehouse Area Manager
• Carry out general stock administration
• Speak to suppliers regarding prices
• Achieve all set standards for the delivery/ordering of all items of stock and to achieve KPI targets using relevant systems

Communication

• Contact internal customers to resolve any queries or problem that may arise with paperwork
• Responding to and dealing with customer communication by email and telephone

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
• Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Warehouse Area Manager

What We Offer / Benefits:

• Ongoing training and development
• Free uniform & PPE provided
• Auto enrolment into pension
• Statutory holiday entitlement

Salary – Dependent on experience

To support the Transport team by performing administration tasks within the department by:

• Processing daily Proof of Deliveries (POD’s) within the Transport system
• Dealing with Driver queries and managing the Briefing and Debriefing process
• Recording of discrepancies and reporting to the relevant team members

Must Haves

• Minimum of 1 years’ experience working in an administration based role
• Strong PC based knowledge including an intermediate or knowledge of Excel spread sheets and web
  based systems
• Good communication skills: Responds to enquiries via telephone and email, providing support for both internal and external contacts.
• Confident individual who can challenge when the need arises and at the appropriate level
• Reliable in approach to work and adaptable to fit into different teams and environments
• Highly organised, self-sufficient  and able to work on own initiative and to tight deadlines
• Basic understanding of driver hours and working time directive
• Some traffic office experience would be an advantage
• Must have own transport, full UK driving licence and own transport to work

Accountable KPI’s

• Customer Service – To ensure all paperwork is processed with accuracy
• Advise Transport Operations Manager/ Customer Services  of any orders that been rejected or not reached destination or that have returns once notified
• Ensure transfer POD’s are processed within 12 hours of receipt

Key Accountabilities

Driver Briefing

Debrief and brief drivers on arrival and departure collecting and checking all driver paper work.  Record any issues/discrepancies after debriefing drivers and resolve matters escalating to management level if required. 

Briefing

• Brief to ensure the driver fully understands the work they has been asked to do. 
• Check they are happy with using the phone app and an initial check that the details in RR match jobs and paperwork.
• Make sure the driver also understands what paperwork or receipts (Tesco’s) are needed to come back.

Debriefing

• Debrief to ensure that the paperwork handed in matches the details in RR.  Make sure all receipts are attached and the necessary signatures obtained.
• Update RR with times in & out.
• Ensure correct trailer number, driver name and unit is in RR.
• Scan pod into the correct job.
• Hand any pods with discrepancies to Customer Services for processing and pass scanned and clean pods to accounts team for filing and attaching to invoices
• Liaise with driver, transport team and relevant collection point regarding any problems i.e. returns & shortages with a POD.
• Sign in any phones/keys
• Conducting live debrief throughout the day with all driver deliveries, in conjunction with other Administration team members to ensure that all planned deliveries and collection times are on track and feeding back to the Transport Operators any concerns, issues, lates or failures.

Data entry

• Enter data on to traffic software system and excel based systems in accordance with the requirements
• Ensure accuracy of data within systems at all times

Communication

• Contact internal customers to resolve any queries or problem that may arise with paperwork
• Communicate to Customer Service departments to advise of any issues with loads

Additional Team Support

• Support traffic staff on all functions of the office as and when required.  Cover for absence, such as holidays for the other administrator within the team

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
• Maintaining standards of health and safety, hygiene and security in the work environment.
• Portraying a professional appearance and manner at all times as a representative of Knowles Transport

Support the smooth running of the Pallet-force team by ensuring timely and accurate preparing and  delivering of all stock on a supply and need basis. Through use of both company and external  systems and to act as a point of contact for internal teams within warehousing and transport operations teams. Take an active role in the direction and delivery of all stock, to ensure best practice methods are used in the execution.

Must Haves: 

• Minimum of 2 years’ experience working in a logistics or warehouse based role
  
• Strong PC based knowledge including an intermediate or knowledge of Excel spread sheets and web  based systems
  
• Good communication skills: Responds to enquiries via telephone and email, providing support for  both internal and external contacts.
  
• Confident individual who can challenge when the need arises and at the appropriate level
  
• Reliable in approach to work and adaptable to fit into different teams and environments
  
• Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
  
• Experience of working within the transport or warehousing sector
  
• Must have own transport, full UK driving licence and ability to travel to work 

Accountable KPI’s:

• Customer Service – To ensure all deliveries are delivered on time in full and relay any  issues back to our customers in a timely fashion.
• Advise warehouse manager of any orders that have unexpected delays within 2  hours of notification.
• Ensure all driver paperwork is processed within 24 hours of receipt.

Key Accountabilities: 

Customer  Service 

• Ensure effective and efficient customer service levels are maintained within the  warehousing department by:  
• Keeping stock control systems up to date and making sure inventories are accurate 
• Planning future capacity requirements 
• Briefing drivers on a daily basis on outloads and deliveries ∙ Supporting with customer visits and stock checks ensuring quality of service they receive is up to their required standard 
• Carry out general stock administration 
• Speak to suppliers regarding prices  
• Achieve all set standards for the delivery/ordering of all items of stock and to achieve KPI targets using relevant systems 
• Aid in the accuracy of paperwork at all times 
• Ensure all computer related work is on time and accurate  
• Maintain a neat and tidy appearance at all times wearing company uniform  ∙ Liaise with our other offices where applicable  
• Have flexible approach to work and working patterns 

Communication

• Contact internal customers to resolve any queries or problem that may arise responding to and dealing with customer communication by email and telephone 

Teamwork 

• Encouraging teamwork within the workplace by displaying the correct behaviours  towards all members of the Knowles Logistics Ltd teams 
• Maintaining standards of health and safety, hygiene and security in the work  environment, for example, ensuring that stock such as chemicals and food are  stored safely and securely and reporting of any concerns to the Palletforce Manager

What We Offer / Benefits:

• We have training and development.
• Free uniform & PPE provided.
• Auto enrolment into pension.
• Statutory holiday entitlement.
• Salary – depending on experience and discussed at interview.

Supporting the Shift Supervisor and Wisbech Warehouse Manager with effective management and supervision of the shift operations, including the distribution of workload for all Warehouse Operatives including agency labour that is allocated to the operation.

The required skills and experience for this role are as follows:

• Strong PC-based knowledge, including intermediate skills and knowledge of Excel and web-based systems
• Previous experience of using Emperica, Road Runner or similar would be advantageous
• Strong leadership and management skills with the ability to delegate and supervise individuals
• Diligent attention to detail and attention to safety of themselves and others around the workplace
• Confident individual who can challenge when the need arises and at the appropriate level
• Mature, professional approach, and confidence to communicate and deal with all levels of people
• Excellent organisational and planning skills, ability to work proactively and on your own

Key accountabilities are:

• Operating IT systems
• When covering for the supervisor, managing the staff on shift
• Ensure effective and efficient running of the warehouse function, aiding the provision of customer satisfaction
• Ensure warehouse supervisor is kept informed of all operational issues, particularly those that could lead to service disruption or non-delivery
• Ensure that the company’s health and safety policies and guidelines are adhered to
• To achieve the expected hourly output as determined by the site’s daily volumes
• To control the reworking of stock and the decanting of containers as and when required.
• To control the accuracy of receiving, picking and dispatch
• Effective intake of goods and supplies from all customers
• Correct storage of goods, monitoring locations and carrying out checks to ensure the teams accuracy

Warehouse Operatives that have the ability to function well as part of a team. You must have very effective organisational and communication skills and a flexible approach to work. Minimum of 1 years’ experience of working within a Warehouse environment. Fork Lift Truck Certificate, Counterbalance, Pivot, Flexi/Bendi trucks is an advantage. The ability to multi‐task and work in a fast paced environment. Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers. Ensuring a high standard of hygiene at all times, clean as you go work ethic (damages, spillages and general hygiene are maintained at all times)

Requirements:

• Minimum of 1 years’ experience of working within a Warehouse environment
• Fork Lift Truck Certificate, Counterbalance, Pivot, Flexi/Bendi trucks – Desirable: (MEWP) Scissor Lift Certificate
• Must be able to work as assigned in either office or warehouse environments
• Professional in appearance
• Diligent attention to detail and attention to safety of themselves and others around the workplace
• Ability to multi‐task and work in a fast paced environment
• Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers
• Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
• Flexible in approach to work and adaptable to fit into different teams and environments
• Confident and approachable
• Chemical and Manual Handling Trained Desirable but not essential as training will be given
• Must hold a full UK driving licence and have own transportation to work

Accountable KPI’s:

• Customer Service – Accuracy of stock levels when picking orders – 98%
• Quality – Ensure product is loaded correctly and safely for transit – 99%
• Cost – Ensure safe storage and loading to eradicate breakages – 1%

Key Accountabilities:

Customer Service

Ensure effective and efficient running of the warehouse function and customer satisfaction by: 

• Taking delivery of goods and supplies
• Storing of goods
• Picking of goods
• Preparation of stock
• Loading of stock by hand, pump truck or forklift
• Keep accurate records of stocks
• Assisting with stock taking as and when required
• Keeping warehouse and work area clean and tidy through use of chemicals and non hazardous equipment
• Use of the correct methods for manual handling
• Use of automatic wrapper to correct procedure
• Completion of relevant paperwork
• Correct completion of the picking and unloading paperwork and IT based systems
• Ensuring cleanliness of stock and warehouse (this includes cleaning spillages and damages as they happen or on discovery)

Communication

• Contact internal customers to resolve any queries or problem that may arise with paperwork
• Responding to and dealing with customer communication by email and telephone

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
• Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns or near misses to the Site Manager